Seasonal (Seasonal) At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include:
Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts
Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old
50% off day tickets at IKON partner resorts
Free or discounted IKON pass
Discounted golf, mountain biking and fitness center memberships
Generous discounts on outdoor gear, apparel, rental cars, etc.
Discounted mountain bike &/or ski lift tickets for your friend & family guests
Onsite medical clinic
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks
Company paid sick time for all, and FTO/Vacation time
Additional perks & benefits for year round employees
POSITION SUMMARY
The UTV guide is responsible for the operations of Stratton's UTV Tours. Duties include, leading tours, minor repairs/routine maintenance to machines, trail maintenance, ensuring guest safety, and guest satisfaction while leading tours. UTV riding experience is not required but is a plus. This is a part-time summer seasonal position that pays $20.00/hour.
ESSENTIAL DUTIES
Positively interact with guests and team members
Successfully complete Stratton's in-house UTV operating and safety training
Lead tours, ensuring guest satisfaction, fun and safety
Follow opening and closing procedures, including equipment checks, organization and security
Complete minor repairs and basic maintenance to machines when needed
Perform trail maintenance as needed
Organize tours to ensure efficiency
Assist with guest check-in process, including verification of rider/passenger credentials and issuing rental equipment
Deliver safety briefing for guests and lead tours in a safe manner
Answer questions and troubleshoot guest needs
Assist with organization and cleanliness of tour office and its equipment
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
EDUCATION & EXPERIENCE REQUIREMENTS
Education: High school diploma or equivalent preferred
Experience:
Must be at least 18 years of age
Previous ATV/UTV riding experience is a plus, but not necessary
Must have a valid US driver's license, and able to meet the Stratton driver's license history standards for insurability
Basic computer or point of sales system experience
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
Mountain Environment:
The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by machines, lift equipment, and tools may require hearing protection to be worn.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.