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Job Description

GENERAL DUTIES & RESPONSIBILITIES

• Plans and coordinates all aspects of projects from initiation through delivery.
• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
• Identifies needed resources for projects, defines and assigns major project roles.
• Creates project charters to identify project scope, critical success factors, risks, etc.
• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.
• Possesses thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.
• Interacts with sales, systems engineering, product development, and other members of cross-functional teams.
• Oversees schedules and budgets to ensure goal attainment.
• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.
• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.
• May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.
• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
• May work at client sites from time to time requiring some travel.
• Other related duties assigned as needed.

Requirements

Strong Delivery Competence

• Be accountable for all aspects of end-to-end program delivery.
• Able to create and maintain the largest and most complex plans (high level and detail).
• Able to adapt delivery processes to the client/ situation.
• Able to manage Defect logging and tracking with Development teams and coordination on product delivery, patching cycles.

Commercial and Financial Management Knowledge

• Able to manage budgets, implementing financial management processes needed.
• Able to review implementation estimates for contracts and project execution for a large project and/or program.
• Able to understand the commercial "bigger picture" and able to advise clients on the best course of action while considering cost, effort, risk and potential outcomes.

Strong Governance and Stakeholder Management

• Able to run governance with functional sponsors and contributors for the largest and most complex project or programs.
• Proven stakeholder and client management skills, able to influence at senior executive levels.

Effective Leadership and Team Management

• Able to effectively manage multi-disciplinary teams of developers, analysts, testers, infrastructure, and support.
• Able to develop strategies independently for complex situations, translate into concrete steps and assign responsibilities to various team members and/or other project managers.
• Able to contribute to PMO initiatives for streamlining and improving processes and outcomes.

Scope Management

• Able to translate business scope and objectives into an overall project or program plan.
• Knowledge of methods and tools to document complex solutions and build out requirements.
• Able to understand the client landscape and align solutions accordingly.
• Able to develop or adapt scope change process to the client/situation.
• Able to apply strategies, methods and tools to communicate scope changes with clients for the program.

EDUCATION

Bachelor's degree in computer science, management information systems or business administration or the equivalent combination of education, training, or work experience. CAPM, PMP, Prince or similar Project Manager certification is preferred but not required.

SKILLS & ABILITIES

• Proficiency in industry-standard process methodologies (e.g., Agile) is required.
• Excellent verbal and written communication skills to audiences of various levels in the organization (e.g., executive, management, individual contributors).
• Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills.

What you must bring:

• 8+ years of project management experience in delivering software implementations, leading large-scale (1000+ days) projects successfully.
• Must be a fluent Spanish speaker
• Experience in a Professional Services or Consulting Practice.
• Knowledge of the Financial Services industry.
• Previous experience managing project budgets and financial success.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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