Job ID | 2024-11654 | # of Openings | 1 | Job Locations | Remote - U.S. | Category | Support |
Hyland is looking for an experienced Salesforce support specialist to join our Application Support Team. The Application Support Specialist 4 is responsible for the ongoing analyzing, tracking and resolution of high complexity issues in our Salesforce platform. Qualified candidates will be knowledgeable in advanced troubleshooting and Salesforce administration techniques, have familiarity with a variety of managed packages including CPQ, Salesforce Billing, and Professional Services Automation and have experience with integration troubleshooting. The Application Support Specialist 4 is a highly collaborative role that works closely with fellow Application Support Team members and several internal departments as well as leaders to resolve system issues.